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Investigation into health insurance brokerage: from the downfall of a Valais broker to the dubious practices of a subsidiary of Groupe Mutuel (Swiss Press Local 2026, by Jocelyn Daloz and Patrick Ferrari) - Swiss Press Award

Un courtier valaisan fait perdre des millions aux assurés et plonge le Groupe Mutuel dans la tourmente, Comment une filiale du Groupe Mutuel a payé des dizaines de millions pour encourager la chasse aux assurés

Local
2026

Jocelyn Daloz and Patrick Ferrari

This investigation exposes the practices of health insurance brokers. For months, we documented the abuses of Hestia Conseils, a major intermediary for Groupe Mutuel, before turning our attention to Neosana, the insurer's Zurich-based subsidiary. In response to our findings, FINMA launched an audit. This work reveals the ineffectiveness of the regulations, the consequences of which are borne by policyholders.

Authors